Service Advisor will oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Ensure the daily inventory of technicians’ time is consistently sold to service customers. Distribute work between technicians efficiently. Answer technical questions about vehicle problems, warranties, services, and repairs. Maintain Customer Success Index at or above company standards. Assist in diagnosing vehicle problems; order parts and tools as necessary.
Click Here to Apply (https://www.facebook.com/job_opening/722418181693835/?source=share)